Be a Citizen of Your Own Research Community
// December 29th, 2008 // Comments // Journal
Matt tells us five ways to use an online research community:
- Get customers involved in your business
- Innovate with your customers
- Fins out how your customers interact
- Learn the language your customers use
- Find answers to questions you didn’t even know to ask.
Nowhere does he suggest you ask them ten pages of grid questions.
